There is a difference between hearing and listening. (Wikimedia Commons)
A number of years ago I created a seminar called “The Art of Listening” for the Smithsonian Institution. I have taught versions of this course in music classes and have been hired by corporations and law firms to teach their employees to how to listen better. In this context, the impact of listening more actively and intently is that we take in more information, enabling us to be more effective at our work.
Most of us hear but not all of us listen. We are almost always surrounded by sounds (music, speech, radio, television, the hum of machinery, the cacophonous din of urban life). We do not endeavor to listen to all of this but, like it or not, we hear it all. Full story.